1. Information We Collect
When you shop with us, we collect information to make your experience pawsitively perfect:
- Personal Information: Name, email address, shipping address, and payment details when you make a purchase
- Payment Information: Credit/debit card details or PayPal information (processed securely through our payment partners)
- Browsing Information: Products you view, items in your cart, and how you navigate our site
- Communication Data: Messages you send to our customer service team
2. How We Use Your Information
We use your information to create the best shopping experience for you and your pets:
- Process your orders for those adorable pet costumes, collars, and treats
- Send order confirmations and shipping updates
- Provide customer support when you need help
- Improve our website and product selection
- Send promotional offers (only if you opt-in!)
- Prevent fraud and keep your information secure
3. Data Sharing and Disclosure
We’re committed to keeping your information safe and only share it when necessary:
- Payment Processors: We share payment information with trusted partners like PayPal and credit card processors to complete your transactions
- Shipping Partners: We provide shipping addresses to delivery services to get your pet’s new costume to your doorstep
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In case of merger or sale, customer information may be transferred
We never sell your personal information to third parties for marketing purposes.
4. Data Storage and Security
Your security is our top priority, just like finding the perfect fit for your pet’s costume:
- Secure Storage: Your data is stored on secure servers with industry-standard protection
- Encryption: We use SSL technology to encrypt your information during transmission
- Payment Security: We never store your full payment details on our servers
- Access Controls: Limited employee access to your personal information
- International Transfers: As we serve customers globally (except Asia and some remote areas), your data may be processed internationally with adequate protection
5. Your Rights and Choices
You have control over your information:
- Access: You can request details of the personal information we hold about you
- Correction: You can update your account information at any time
- Deletion: You can request deletion of your personal data, subject to legal requirements
- Marketing Preferences: You can opt-out of marketing emails at any time
- Data Portability: You can request a copy of your data in a readable format
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Required for basic site functionality and shopping cart
- Analytics Cookies: Help us understand how customers use our site
- Preference Cookies: Remember your language and currency preferences
- Marketing Cookies: Show you relevant products (with your consent)
You can control cookie settings through your browser, but some features may not work properly without essential cookies.
7. International Data Transfers
Since we ship globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data according to this privacy policy and applicable laws.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. Our products are for pets, not children! 🐶🐱
9. Changes to This Policy
We may update this policy to reflect changes in our practices. We’ll notify you of significant changes and always post the updated policy on our website with a new “Last Updated” date.
10. Contact Us
Have questions about our Privacy Policy? We’re here to help!
Email: [email protected]
Address: 890 Aspen Court, Cambridge, US 02138
We’re committed to responding to your privacy concerns promptly and professionally.
Thank you for trusting Pet Halloween Costumes Shop with your information. We’re honored to help make your pet’s fashion dreams come true! 🎀
Happy costuming from your friends at Pet Halloween Costumes Shop! 🐾